Do I need a prescription to order DME?
Certain items, such as mobility equipment and some diabetic supplies, do require a prescription. Our staff will let you know what documentation is needed before placing your order.
Do you provide training on how to use the equipment?
Yes. Our specialists can provide instructions in person or over the phone to make sure you feel comfortable and confident using your equipment safely.
Does insurance cover medical equipment?
Many DME items are covered by Medicare, Medicaid, and most commercial insurance plans. Coverage varies depending on the equipment and your specific plan. We’ll work with your provider to verify coverage before your order is processed.
How quickly can patients receive their equipment?
Once all necessary documentation and insurance approvals are in place, most patients receive their equipment within a 24 hours.
