Below is a sample of the services we provide to our patients, in addition to the medical equipment and supplies provided. These services are provided as a support and convenience to our patients, at no additional cost to you or your insurance program.

• Delivery & Service - within 15 miles (greater distance under special circumstances).
• Evaluation of client for specialized products.
• Evaluation of client's home, workplace, and feasibility for wheelchair accessibility.
• Time and labor involved with trial fittings and product sampling.
• Labor for warranty repair of defective products.
• Instruction on equipment operation and safety to client, family and caregiver.
• Follow-up with patient, caregiver, and/or family to check compliance and equipment performance.
• Billing of primary or secondary payer sources.
• Resubmit of denied claims.
• Follow-up with physicians (progress and compliance).
• 24 hour emergency service.
• Cleaning and assembly of equipment.
• Maintaining well stocked showroom for product selection
• Walk-in sales and service hours (9am-4:30pm with before/after hour appointments available).
• Loaner products while client's product is in for service.
• Providing equipment in special cases prior to being able to bill for them.
• Accepting assignment (accepting a lesser payment rate than what is possible).